 Step 1 – Choose your Surefish broadband package
Choose the Surefish package that’s right for you. Visit the Broadband & email section to find out more about our packages and offers. Once you made your choice click the “Buy now” button to proceed to the online sign-up process.
Choose the “Broadband” option and select your preferred package and hardware options. Please note that "Simultaneous" and "Dial-up" options are not available.
Step 2 – Personal details
You will need to provide us with the telephone number you would like the service to be installed on. A line check will confirm whether your line can support your chosen package. You then need to complete your personal details.
Step 3 – Payment details
Please have your credit or debit card ready. We will charge for installation, hardware (if any) and the first month’s service costs to your card. You also need to complete a Direct Debit agreement for your ongoing monthly subscription charges. Then simply confirm your order.
What happens next?
You will receive an email to your contact email address with the date when the service will be enabled.
Any hardware will be sent to you by post containing instruction how to set-up your PC equipment. The delivery date will be in time for the date your telephone line will be set up for broadband. All our packages are provided on a self-install basis.
Another email will be sent to you detailing all log-in details for your internet connection and other online services such as “My account” allowing you to manage your email accounts. |
